At Sanjay Goyal Web Services, we aim to provide complete satisfaction with our digital and web services. However, if a situation arises where a refund is applicable, the following policy will apply.
- General Conditions
- Non-Refundable Cases
- Refund Processing
• Refunds are considered only for payments made directly to Sanjay Goyal Web
Services for specific projects or services.
• Requests for refunds must be made in writing via email with valid reasons for
the request.
• Refunds are applicable only in special cases such as duplicate payments or
project cancellation before work commencement.
Refunds will not be provided in the following cases:
• If the project work has already started, design or development has been
initiated, or any resources have been allocated.
• If the delay in project delivery is due to client-side communication gaps,
incomplete data, or scope changes.
• If the project has been completed or delivered as per the agreed scope.
• Approved refunds will be processed to the same bank account or payment
method used during the original transaction.
• All approved refunds will be credited within 5 to 6 business days after
confirmation.
• The company is not responsible for delays caused by banks or payment
gateways.